I like AA but please ensure they be certain such things as the leisure and various items are comprehensively checked…..especially for the extensive haul.
– Flip your strategy also to not take care of The shopper like dirt. Know that they're your ‘bread and butter’ and devoid of them you wouldn’t be in Procedure in the slightest degree.
I happen to be within the cell phone for 3 several hours trying to resolve an issue exactly where my bag was split open and my belongings missing.
I didn't have any luggage to examine! Why does AA Shopper Service proceed to lie about explanations the flight was overbooked? The ticket agent advised me the flight was overbooked.
My problem is usually that AA prolonged responded to my grievances and lies about reasons the I had been bumped of flight.
Get the CEO’s to read about repeat business then they may realize why They may be frequently not making the bottom line. I am able to honestly express that I’m never ever booking with your airline again. many thanks, Sincerely
We'd like a composed verification from American Airlines to approach our cruise insurance plan assert. Stating the instances of delays on the working day we traveled to board our ship.
On Oct 20th of the 12 months I'd the unfortunate opportunity to fly American Airlines from Myrtle Beach to Jackson with the final leg being from Washington the Jackson. This was an eight pm flight (AA3879) which must have been a peaceful and somewhat soothing flight at that time of night time but was was pure distress by a rude and unhelpful attendant. I didn’t get her identify mainly because her tag was turned backward but considering the fact that she was the sole attendant on the plane her identification shouldn’t be way too tough to type out. As I write this I understand the futility of my criticism mainly because I will come off sounding similar to a disgruntled passenger who exaggerates a story to help make a degree. Be that as it may well, I'll inform you what happened realizing the fellow sitting close to me and the ladies across the aisle can validate what I say. The 2 girls through the aisle operate with me and as we deplaned designed the remark that “she certainly had it in for yourself”. I deal with a Particular investigations device for an insurance plan company. We had long gone to Myrtle Seashore for any seminar and had to come back by Washington. Our flight was not entire but was most likely eighty to 85 p.c of capacity. I'd the aisle seat of 10C. My seatmate was a good young gentleman that I'd describe as sturdy. He was all-around five foot 9 inches and weighed 350# or so. He did all he could to confine himself to his space permitted but some points just don’t perform. The center armrest not simply wouldn't arrive down but couldn't even be viewed since it was halfway of his suitable shoulder. Despite the fact that I am not large, I'd to sit down at an uncomfortable angle to fit during the seat since his correct side might have been powering my left shoulder if I tried to sit Ordinarily while in the seat. My prepare was to be sure the plane had boarded so This Site as not to obtain somebody else’s seat and then move to a more comfortable seat. I had my eye to the window seat two rows up which was an exit row. A smallish Woman sat inside the aisle seat and we might have all been snug. Here's where factors collapse. As I had been waiting for the doorways to shut I was looking up the aisle and observed the attendant go above to Stacy Pickering, our point out auditor who I occurred to grasp, and say one thing to him and motion to an empty row many rows behind him. He thanked her and got up to move for the seat the attendant pointed him to. I heard the doors near and a couple of minutes later on the attendant walked for the back again And that i questioned When the plane was completely boarded.
I'll say she(AA) uncovered a later flight for me on An additional airline,which I so appreciated,but she unquestionably might have much far more pleasant in working with me.
American Airlines,i am so dissatisfied !!! I had such a tricky time with my disabled baby!! You missing my stroller seat belt, i needed to walk every one of the way look at this web-site around the airport Keeping my four many years outdated daughter…and immediately after standing one hour within the baggage assert they explained to me to simply call your customer service ,guess what? They may’nt do anything!! it proceeds? unbelievable!!!
Till I had the opportunity to get Tracy Paul on the phone I could realize her and she helpful resources was very properly
We have already been Repeated flyer shoppers for over 30 many years, and one of the attractions for us to carry on together with your services will be the perks you present to us and The nice service We now have generally had in a great number of visits with AA. On Jan 29 2015, I named AA en Español to help make preparations and reserve two ticket with our miles for Feb 18th to March 2nd 2015 from Detroit, MI to Los Angels,CA. A nice lady Ana Maria aided me with all of the paper perform And that i did pay for all the extra charges with my Metropolis Credit Card foe my spouse and myself and Ana Maria told me which i will get affirmation on my e mail, and gave me in excess of the cellphone our two locator documents. Perfectly, these days when I referred to as again since we did not get the knowledge on my e mail, we ended up knowledgeable to our surprise that only my partner had reservation and there was practically nothing on record for myself!
the AA individual within the AA terminal to get very snide, when in truth I'd finished everything in my Command for getting for the plane inside of a well timed fashion.
This apply just isn't one particular American Airlines should continue to follow as is dehumanizing and down ideal inconsiderate of shelling out prospects. This expertise has completely left a foul taste in my mouth and it took clear of The good trip I not too long ago knowledgeable .